Privacy Policy

Protecting your private information is important to Auckland Tyres. This Privacy Policy applies to aucklandtyres.co.nz and Auckland Tyres and explains how we collect, use, protect and disclose personal information. By using the Auckland Tyres website, you consent to the practices described in this Privacy Policy.

Collection of Your Personal Information

To provide you with products and services through our website, Auckland Tyres may collect personally identifiable information, including:

  • First and last name

  • Billing or delivery address

  • Email address

  • Phone number

  • Vehicle information where required to provide our services

If you purchase products or services from Auckland Tyres online, we may collect billing and payment information necessary to process your transaction. Payment information may be processed securely by third-party payment providers.

We do not collect personal information unless you voluntarily provide it to us, or it is automatically collected through your use of our website. You may provide personal information when you:

  • Place an order or purchase products or services

  • Submit an enquiry or contact form

  • Request a quote

  • Send us an email

  • Create or use an account

  • Subscribe to marketing communications

  • Contact us regarding an existing order or service

We may also collect non-personal or aggregated information about website visitors to help us understand how our website is being used.

Use of Your Personal Information

Auckland Tyres collects and uses personal information to:

  • Process orders and payments

  • Arrange tyre fitting and other services

  • Respond to enquiries and requests

  • Contact you regarding your order or service

  • Provide customer support

  • Improve our website, products and services

  • Maintain website security and functionality

  • Send promotional communications where you have agreed to receive them

  • Meet our legal and regulatory obligations

We will only use your personal information for purposes reasonably connected with our business and the services we provide.

Sharing Information with Third Parties

Auckland Tyres does not sell, rent or lease your personal information to third parties.

We may share relevant information with trusted third-party service providers where necessary to operate our business and provide services to you. These may include payment processors, website hosting providers, delivery providers, IT service providers, analytics providers, advertising platforms and customer-support services.

These third parties may only use your information as necessary to provide the services they perform for us or as otherwise permitted by law.

We may also disclose personal information where required or permitted by law, including where necessary to comply with legal obligations, protect our rights or property, prevent fraud, or protect the safety of our customers, staff or the public.

Website Analytics and Tracking

Auckland Tyres may use analytics and tracking technologies to understand how visitors use our website, including which pages are visited, how users interact with our website and how visitors arrive at our website.

We may use services such as Google Analytics and advertising or social-media tracking technologies, including Meta Pixel, to measure website traffic, understand advertising performance and improve our marketing.

These services may collect information such as your IP address, browser type, device information, pages visited and interactions with our website. Their use of information is also subject to their respective privacy policies.

Automatically Collected Information

When you visit aucklandtyres.co.nz, certain technical information may be automatically collected. This may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Domain names

  • Access times

  • Referring website addresses

  • Pages visited and website interactions

This information helps us operate and maintain the website, improve performance, identify technical issues and understand general website usage.

Use of Cookies

The Auckland Tyres website may use cookies and similar technologies to improve your browsing experience.

Cookies are small text files stored on your device by a website. They can help us remember preferences, understand website usage, maintain website functionality and support analytics and advertising activities.

Most web browsers automatically accept cookies. You can change your browser settings to decline or delete cookies if you prefer. However, disabling cookies may affect certain features or functionality of the website.

Where required, Auckland Tyres will seek consent for non-essential cookies and tracking technologies.

Security of Your Personal Information

Auckland Tyres takes reasonable steps to protect personal information from unauthorised access, use, alteration or disclosure.

Where appropriate, we use security measures such as SSL/TLS encryption to help protect information transmitted through our website.

However, no method of transmitting or storing information electronically is completely secure. While we take reasonable measures to protect your information, we cannot guarantee the absolute security of information transmitted over the Internet.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain business and transaction records, resolve disputes, comply with legal obligations and enforce our agreements.

When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it where appropriate.

Your Privacy Rights

Under applicable New Zealand privacy law, you may have the right to request access to personal information we hold about you and request correction of information that is inaccurate or incomplete.

If you would like to request access to or correction of your personal information, please contact us using the details below.

Marketing Communications

From time to time, Auckland Tyres may contact customers by email regarding orders, service updates, promotions, special offers, surveys or other relevant communications.

If you receive marketing communications from us and no longer wish to receive them, you can unsubscribe using the unsubscribe option included in the communication or contact us directly.

Unsubscribing from marketing communications will not prevent us from sending essential communications relating to orders, bookings, payments or services you have requested.

Third-Party Websites

Our website may contain links to third-party websites or services. Auckland Tyres is not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policies of any third-party website you visit.

External Data Storage

Auckland Tyres may use third-party hosting, cloud storage and technology providers to store and process information on our behalf. We take reasonable steps to ensure that service providers handling personal information provide appropriate security and confidentiality protections.

Children

Auckland Tyres does not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to us without appropriate consent, please contact us so we can review and, where appropriate, delete the information.

Changes to This Privacy Policy

Auckland Tyres may update this Privacy Policy from time to time to reflect changes to our business, website, technology, legal requirements or privacy practices.

Any updated version will be published on this page with the revised effective date where appropriate. Your continued use of our website following an update constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions, concerns or requests regarding this Privacy Policy or the way Auckland Tyres handles your personal information, please contact us:

Auckland Tyres
Email: [email protected]
Phone: 09 622 2727
Website: aucklandtyres.co.nz